Our Cancellation Policy

At Next Level Hair Designs, we value your time—and ours. Each appointment is reserved especially for you, and while we understand that scheduling adjustments may be necessary, we kindly ask for at least 24 hours’ notice for cancellations.

We are grateful for the continued support of our valued clients, which allows us to uphold this policy. While we would prefer not to have a cancellation policy in place, it is essential to maintaining fairness and respect for both our artists and our clients.

Our artists work on a commission basis, and their time is their livelihood. A late cancellation or missed appointment leaves them unable to accommodate another guest, resulting in lost income and missed opportunities for clients waiting to schedule services.

To cancel or reschedule, please notify us at least 24 hours in advance of your appointment. Cancellations made with less than 24 hours' notice will incur a 50% fee of the scheduled service(s). No-shows will be charged 100% of the service(s) booked.

Please note: For offsite or specialty services, we require a 30-day cancellation notice.

We do understand that emergencies and unforeseen events happen, and we will always strive to handle these situations with compassion and flexibility.

Thank you for your understanding and support.

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